We moved and implemented one shop after another. Polish webshop was the first. We started the migrating process at 11 PM, when the site traffic is much lower. We limited access to the website, and at 7 AM we presented a completely new e-commerce platform to the customers.
We kept observing the responses of our users - the first comments about the new platform appeared on Facebook bonprix fanpage - the risk was very high. The platform has provided completely new functionalities and it required from the customers to put an effort in learning to use the new service. Not everyone was thrilled by the changes - we were aware of that. We completed the migration of all services to the new platform in July 2013. Since then, we have been handling post-implementation, support team and implementing new functionality in websites.